Terms & Conditions

Last updated:  12/26/2025

Welcome to FLYKUP. By accessing our website or making a purchase, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, we kindly ask that you do not use our website or services.

About FLYKUP

FLYKUP is a boutique inspired by Scottish hospitality, offering thoughtfully curated products both online and in-store in Fredericksburg, Virginia. Throughout these Terms, “we,” “us,” and “our” refer to FLYKUP.

Use of Our Website

By using our website, you agree that:

  • You are at least 18 years old or have permission from a parent or guardian

  • You will not use our site for any unlawful or unauthorized purpose

  • You will not attempt to disrupt or misuse our website or systems

We reserve the right to refuse service to anyone for any reason at any time.

Products & Availability

All products are subject to availability. Many of our items are:

  • Handmade

  • Small-batch

  • One-of-a-kind

Because of this, slight variations in color, texture, or finish are natural and part of the charm. We do our best to display products accurately, but we cannot guarantee your screen reflects true colors.

We reserve the right to:

  • Limit quantities

  • Discontinue products at any time

  • Correct pricing or description errors

Pricing & Payments

  • All prices are listed in USD

  • Prices may change without notice

  • Payment is required at checkout

We use secure third-party payment processors. FLYKUP does not store full payment card details.

Shipping

We currently ship within the United States.

  • Flat-rate shipping: $7.95

  • Orders are typically processed within 2–4 business days

  • Delivery times vary by location

International shipping is not currently available, but you may contact support@flykup.com for special inquiries.

Returns & Exchanges

Because many items are handmade or limited, we maintain a thoughtful returns policy.

Returns

  • Accepted within 14 days of delivery

  • Items must be unused, undamaged, and in original packaging

  • Return shipping costs are the customer’s responsibility

Refunds will be issued to the original payment method after inspection.

Final Sale Items

The following items are non-returnable:

  • Oversized or heavy items (including frames)

  • Limited edition or one-of-a-kind items

  • Items marked “Final Sale”

Damaged Items

If your item arrives damaged, please contact us within 48 hours with photos of the item and packaging so we can make it right.

Intellectual Property

All content on the FLYKUP website — including text, images, logos, and designs — is the property of FLYKUP and may not be copied, reproduced, or used without written permission.

Third-Party Services & Links

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Use them at your own discretion.

Limitation of Liability

FLYKUP is not liable for:

  • Indirect or consequential damages

  • Delays or issues caused by shipping carriers

  • Minor variations inherent in handmade or artisan products

Our total liability shall not exceed the amount paid for the purchased product.

Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Virginia, United States.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised date. Continued use of our website constitutes acceptance of the updated Terms.

Contact Us

We’re always happy to help.

If you have any questions about these Terms & Conditions, please contact us:

Email: support@flykup.com
Business Name: FLYKUP
Location: Fredericksburg, Virginia, USA